Frequently Asked Questions

1. How is the purchase process?

2. Is the website only in English?

3. Which carriers does Jolie Mini Couture work with?

4. How can I track my shipment?

5. What is the delivery time of my order?

6. I did not receive my order, what can I do?

7. What should I do if I want to change the delivery address?

8. Can I change my order once I have paid for it?

9. How can I return or exchange a product?

10. If I make a return, can you refund the value of my order?

11. I chose a model but the size I am looking for does not appear, what does this mean?

12. How do I become a Jolie Mini Couture distributor?

13. What are the payment options?

14. What are the sizes of Jolie Mini Couture?

15. If the size I am looking for does not appear in the options or my daughter is over 12 years old, can I place a custom order?